Terms and Conditions

  • The price indicated is calculated without delivery costs. Delivery costs and customs duties are calculated depending on destination, weight, size and price. They are charged to the customer.
  • Estelle Gassmann ships internationally.
  • A contract between the customer and Estelle Gassmann is concluded when the customer places an order via the online shop, which is then accepted, sent as a confirmation with the invoice by email from Estelle Gassmann.
  • The goods will be shipped as soon as the order is paid.
  • If the customer has ordered the wrong goods they can be returned within a period of ten workdays after receiving them. Delivered goods must be returned undamaged, unused and clean. The customer is liable for the cost of returning the goods. 
  • If the goods suffer transport damage on the way to the customer, the customer must contact Estelle Gassmann immediately to report the damage. The product will be exchanged for a similar product.